Refund Policy
Last updated: June 29, 2026
All sales are final
Because PSW Success AI provides instantly-delivered digital products and access to AI-generated content, all purchases are non-refundable. By completing checkout you acknowledge that you are buying a digital service or download and that you waive any statutory right of withdrawal where the law allows you to do so.
This applies to:
- Monthly and yearly Pro subscriptions.
- One-time digital downloads (e.g. the Teacher Career Launchpad PDF).
- Add-ons, top-ups, and any other paid features.
Cancelling a subscription
You can cancel a recurring subscription at any time from your account settings or via the Lemon Squeezy customer portal. Cancellation stops future renewals — you will keep Pro access until the end of the billing period you have already paid for, after which the subscription will not renew and you will not be charged again. Cancellation does not generate a partial refund.
Exceptions required by law
Nothing in this policy limits any non-waivable consumer rights you may have under the laws of your country or province. Where local law requires us to offer a refund (for example, mandatory consumer protections in certain jurisdictions, or duplicate charges and billing errors caused by us), we will of course honour that.
Duplicate charges and billing errors
If you believe you have been charged in error — for example, a duplicate transaction, a charge after cancellation, or fraudulent activity on your card — please contact us within 30 days and we will investigate and, where appropriate, issue a refund through our payment provider Lemon Squeezy.
How to contact us
For any billing question, email support@pswcareercompass.app with your order ID. Approved refunds (where applicable) are returned to the original payment method, typically within 5–10 business days depending on your bank or card issuer.